PRIVACY POLICY

Last updated: July 2026

1. Who We Are

STUDIO AVA is an architecture and interior design studio based in Lisbon, Portugal.

Contact:
Avenida Duque de Loulé, 66, 4 esq
1050-091 Lisboa, Portugal
geral@studioava-arq.com
+351 966 847 681

For any questions regarding this Privacy Policy or the processing of your personal data, please contact us at the address above.

2. What Data We Collect and Why

a) Contact form
When you submit a message through our contact form, we collect your name, email address, phone number (optional), project location (optional) and the content of your message. This data is used solely to respond to your enquiry and is not used for any other purpose.

b) Navigation and cookies
When you browse our website, certain technical data may be collected automatically. Please refer to Section 5 (Cookies) for full details.

c) Direct communication
If you contact us by email or phone, we retain the information necessary to manage our professional relationship with you.

3. Legal Basis for Processing

We process your personal data on the following legal grounds, in accordance with the General Data Protection Regulation (GDPR):

Legitimate interest — to respond to enquiries and manage pre-contractual relationships.
Consent — for non-essential cookies, where you have explicitly opted in via our cookie banner.
Contractual necessity — when data processing is required to perform a contract with you.

4. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose for which it was collected:

Contact form submissions: up to 12 months, unless a professional relationship develops.
Client data: for the duration of the project and as required by applicable legal obligations.
Cookie data: as specified in the cookie settings panel.

5. Cookies

Our website uses cookies to ensure basic functionality and to understand how visitors interact with our content. You can manage your preferences at any time via the cookie settings panel available on the website.

Necessary cookies — Essential for the website to function correctly. They do not store any personal data.

Analytical cookies — Used to collect anonymous data about how visitors navigate the site, such as pages visited and traffic sources. This helps us improve the website experience.

[OPTIONAL — activate when Google Analytics is implemented]
We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics sets cookies that collect anonymised information about your use of this website. Data may be transferred to Google servers in the United States. For more information, please refer to Google’s Privacy Policy at policies.google.com/privacy.

We do not use advertising or marketing cookies.

6. Third-Party Services

Our website may embed content from or link to third-party platforms, including:

Google Maps — used on our contact page to display our studio location.
Instagram / Facebook — links to our social media profiles.

These services are operated by third parties and are subject to their own privacy policies. We recommend you review them directly.

7. Data Sharing

We do not sell, rent or share your personal data with third parties for marketing purposes. Data may be shared only with service providers directly involved in operating this website (such as our hosting provider), under strict confidentiality obligations.

8. Your Rights

Under the GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (“right to be forgotten”).
Object to or restrict the processing of your data.
Withdraw consent at any time, where processing is based on consent.
Lodge a complaint with the Portuguese data protection authority (CNPD) at cnpd.pt.

To exercise any of these rights, please contact us at geral@studioava-arq.com.

9. Data Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website is served over a secure HTTPS connection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review it periodically.

STUDIO AVA
geral@studioava-arq.com